Staff Augmentation and Team Assembling for Peak Workload
A manufacturing company with factories around the country needs to deliver training materials and skills to its workers. Each worker will have to be well trained and be able to perform necessary skills in a designated timeframe.
What Client Wants to Achieve
Implement training delivery to end users for a new manufacturing application — a one-time need for instructor-led training.
Research and Analysis
PFITECH provided a custom train-the-trainer session led by an SME (subject matter expert). The trainers then delivered instruction covering twelve different modules to a variety of audiences, such as accounting, shipping, and production, which was in accordance to their eight-month training delivery schedule.
Solutions and Strategies
- Trainers are adept at learning new systems quickly, so they were able to efficiently train others utilizing an abbreviated timeframe
- We also provided feedback to the client’s training project manager, working as part of their internal team
Results / Achievement
- Implemented client’s systems at multiple sites, without the need of staffing a full-time training department
- Provided the right amount of personnel and training for the customer’s training solution
- Rapid user acceptance of the new system and minimized internal personnel deployment all over the country
