Managed Network and System Monitoring

Downtime, inaccessible resources, and interrupted communications equal lost sales, lost customers, and lost productivity – something no organization can afford and what every IT department works hard to avoid. Rely on PFITECH’s Managed Network and System Monitoring service to proactively monitor, alert, and recover your critical applications and infrastructure equipment.

Our service items include uptime monitoring on critical applications, databases and infrastructure equipment availability, and responsiveness. Additionally, we monitor performance quality of the followoing:

• Microsoft Windows® NT, 2000, XP, 2003
• Microsoft® Exchange
• Internet Information Services
• Microsoft SQL Server
• DNS & DHCP
• Oracle® SQL
• Hewlett Packard® servers
• Dell® servers and networking equipment
• Cisco® routers & firewalls
• Foundry Networks® switches
• APC® back-up power protection systems
• NetBotz® environmental monitors
• Memory, bandwidth, disk space, CPU & battery

Our alert system and personnel can help you avoid costly downtime by immediately alerting the right people when:

• Quality of service degrades
• A predefined content pattern is identified
• Thresholds are exceeded
• Failures occur

PFITECH regularly emails reports that provide useful, detailed information about your network equipment’s performance and reliability. Reports are automatically sent via email at the interval of your choosing.

Need more details? Send us a message or call and talk to one of our specialists at (310) 824-1800